Diversified training activity design ——
planning a full range of diversified activity plans to support the operation and implementation of all-scenario activities.
More than 10 years of experience empowerment ——
Integrate more than 10 years of valuable experience in serving many excellent companies, extract rich learning platform operation management cases, solutions, tools and materials and other resources to adapt to changes in the market and customers.
Experienced project consultant team——
capable of establishing a complete customer management system, from serving customers to serving people, from corporate strategy and business to personal career growth, to achieve customer success in all aspects.
Complete customer management services——
comprehensively radiate to practitioners related to enterprise training, and provide all-round empowerment support from different scenarios such as tools, training, operations, and business.
One-stop technical assistance throughout the entire process——
from product launch to customer feedback, we fully open up the path to form a closed loop, helping companies build a virtuous cycle operating environment, data-driven, and multi-dimensional scientific business decision-making.
Response Mechanism
Three-level service response mechanism——
dedicated customer success team; 7*14 manual online customer service; intelligent customer service, all year round.
Customer feedback closed-loop management——
30-minute response mechanism, full-process follow-up control; 24-hour fault feedback and repair; functional improvement feedback within one week; personalized demand customization support.
Accident and customer handling mechanism——
quick response within 30 minutes; graded accident and customer complaint handling.