Catering Industry Trends
Systematic transformation——
From extensive management to systematic management and refined management.
Scale transformation——
Capital support, chain expansion, and the emergence of giants in the catering industry.
Brand transformation——
Strengthen brand potential, seize recognition, and obtain brand premium; Brand innovation, increase brand value, and enhance risk-bearing ability.
Digital transformation——
In the Internet + era, big data, the Internet of Things, platformization, and new technologies have all-roundly changed the industry’s productivity.
Solution Overview
· Hierarchical training system
In order to meet the needs of employees in different positions and ranks, catering companies should build a hierarchical training system. Grassroots employees mainly conduct job operation skills and food safety training, middle-level managers focus on team management, customer relationship maintenance and emergency response, and senior managers focus on strategic planning and brand operation.
· Intelligent training tools
With the help of AI technology, catering companies can quickly generate test questions and course content related to the catering industry through AI intelligent questioning and AI intelligent class making functions to help employees efficiently master training knowledge points. In particular, the AI training function can simulate real service scenarios to help employees improve their communication skills, service efficiency and customer satisfaction.
· Assessment and feedback mechanism
Through data analysis and feedback functions, catering companies can monitor employees’ learning progress and results in real time. Companies can flexibly adjust training content based on data results to ensure that the training effect is implemented, thereby promoting the improvement of overall service quality.
Solution Highlights
Professional background——
Multiple talent development experts, front-line catering operation experts, and training experts; more than 50 leading catering companies in the industry learn big data experience extraction and precipitation, which is closer to the catering business scenario.
In-depth delivery——
From the course system, to the lecturer system, and then to the training management system, a complete training management system is established for the enterprise; optimize the work of the training department, reduce operating costs, go deep into the bottom operation surface, and thoroughly solve the problem.
Visible results——
Based on the four-level evaluation of Ke, combined with the platform’s intelligent learning function components, the whole process of learning evidence value chain records, so that learning has results.
Digital precipitation——
Content + platform + operation, establish a digital talent development system, and create an enterprise think tank.
Customer Cases
